Terms of Service

Overview

Welcome to Verylla. The terms “we”, “us” and “our” refer to Verylla. We operate this store and website, including information, content, features, tools, products and related services, to provide a personalised shopping experience. We use the Shopify platform to make the Services available.

These Terms of Service, together with the policies referred to here, describe the rights and responsibilities of anyone using the Services. By visiting, interacting with or making a purchase from Verylla, you agree to these Terms and our Privacy Policy.

Read these Terms carefully. If you do not agree with any provision, you must not use or access the Services.

1. Access and account

By using the Services you represent that you are at least the minimum legal age required in your jurisdiction. We may request information such as e-mail, billing, payment and shipping details. You are responsible for providing accurate, current and complete information and for keeping your account credentials secure.

2. Products

We make reasonable efforts to present products accurately. However, colours, appearance and details may vary depending on your device and screen settings. Descriptions, availability and quantities may be changed; we reserve the right to discontinue products or limit quantities when necessary.

3. Orders

By placing an order you make an offer to purchase. Verylla may accept, refuse, change or cancel orders as necessary. An order is accepted after payment confirmation and processing. If it is necessary to change or cancel an order, we may contact you using the details provided at purchase.

As purchases are subject to the Refund Policy and are intended for personal or domestic use, not for commercial resale or export.

4. Prices and billing

Prices, discounts and promotions may change without prior notice. The applicable price will be the one shown at the time of order and confirmed by e-mail. Unless otherwise indicated, amounts may not include taxes, shipping, handling, customs or import charges.

You agree to keep purchase, payment and account information complete and up to date and represent that you are authorised to use the payment method provided.

5. Shipping and delivery

Delivery times are estimates and do not constitute a guarantee. We are not responsible for delays caused by carriers, customs or events beyond our control. See the Shipping Policy for more information.

6. Intellectual property

The Services, including trademarks, text, images, videos, graphics, design and layout, are owned by Verylla, its affiliates or licensors and are protected by applicable intellectual property laws. Use is permitted only for personal, non-commercial purposes. No content may be reproduced, distributed or exploited without prior written permission.

7. Third-party tools and links

We may provide tools or links offered by third parties. These resources are provided “as is” and “as available”. Your use is at your own risk and subject to the terms and policies of the respective third parties.

8. Relationship with Shopify and privacy

The Verylla store is operated on the Shopify platform, which enables the provision of the Services. Sales are made directly between you and Verylla; Shopify is not responsible for purchases made in our store.

The personal information collected is subject to our Privacy Policy and, where applicable, Shopify’s privacy practices. By using the Services, you acknowledge that you have read these policies.

9. Feedback and submitted content

By submitting suggestions, reviews or other comments you grant Verylla a worldwide, sublicensable, royalty-free licence to use such content in the operation, improvement and promotion of the Services. You are responsible for ensuring that submitted content does not infringe third-party rights, is not illegal, offensive, misleading or contain malicious code.

10. Errors, inaccuracies and omissions

There may be typographical errors, inaccuracies or omissions related to descriptions, prices, promotions, shipping costs, times or availability. Verylla may correct such information, update content or cancel affected orders, including after an order has been placed, when permitted by applicable law.

11. Prohibited uses

You may only access and use the Services for lawful purposes. It is prohibited to use the Services for illegal, fraudulent or malicious activities, to infringe intellectual property rights, to harass others, to transmit false information, to send spam, to collect third-party data without authorisation, to introduce viruses or to interfere with security features.

We may suspend, disable or terminate accounts that violate these Terms.

12. Termination

Verylla may terminate your access to the Services, in whole or in part, at any time and as permitted by applicable law. Amounts due up to the date of termination remain payable. Clauses which by their nature should survive termination will remain in effect.

13. Warranties and limitation of liability

To the maximum extent permitted by law, the Services and products are provided “as is” and “as available”, without warranties except those expressly stated. We do not warrant that the Services will be uninterrupted, timely, secure or error-free.

To the maximum extent permitted by law, Verylla, its partners, providers and affiliates will not be liable for indirect, incidental, special, punitive or consequential damages arising from the use of the Services or products purchased through them.

14. Indemnification, severability and entire agreement

You agree to indemnify and hold harmless Verylla, Shopify and their respective partners, providers and affiliates from third-party claims arising from your breach of these Terms, applicable laws or third-party rights.

If any provision is found to be illegal, void or unenforceable, the remaining provisions will remain valid. These Terms and the published policies constitute the entire agreement between you and Verylla with respect to the use of the Services.

15. Assignment, governing law and changes

You may not assign your rights or obligations under these Terms without prior written consent. Verylla may assign its rights and obligations in accordance with applicable law.

These Terms will be governed by the laws of the jurisdiction in which Verylla is established, without prejudice to any mandatory rights that may apply to the consumer. We may update these Terms periodically; the most recent version will always be on this page and continued use of the Services after an update will constitute acceptance of the changes, where permitted by applicable law.

Contact

If you have questions about these Terms of Service, please write to service@verylla.com.